This article is written as a simple guide for overseas travelers visiting Singapore or local Singaporeans who are traveling abroad who may wish to use our 7 seater taxi or minibus for an airport pickup or an airport departure service for the first time. We recommend all customers to read this short article as to understand the simple process. Planning for an overseas trip can be tedious and we hope that upon understanding the short content, you can go on to focus on other travel necessities. We highly recommend you to use our Maxi cab booking service or mini bus charter service, especially as your airport arrival service as it is important that you quickly settle into a hotel when travelling overseas.
The process starts with either an online booking through email or by phone (for locals). We advise all customers to contact us only after the following information has been confirmed.
For inbound travelers to Singapore (Details for your airport transfer):
1)Date of arrival
2)Flight number and landing time in Singapore
3)name of hotel booked
4)number of passengers
5)rough estimate of amount of luggage
6)terminal you are landing on(optional, if you don’t know the landing terminal, we will help you find out through your flight number for you)
7)return trip date/time you want us to receive you at your hotel(A good travel habit is to arrive at the airport two hours before your flight takes off, and considering a hotel transfer to the airport will take anywhere from 15 minutes to 45 depending on your hotel location, please do proper estimations on the time you wish to be received)
For customers traveling out of Singapore
1)pickup place and time
2)Terminal you are heading to
3)Number of passengers and rough estimation of luggage
For Singapore inbound travelers
Once you have all the details for your minibus or maxi cab booking confirmed, kindly contact us through email at firstname.lastname@example.org for overseas travelers travelling inbound to Singapore. Kindly give us 24-48 hours to understand and respond to your email due to time differences or excessive bookings during peak travel season. We will get back to you with a flat rate price quotation following the prices listed at on our website. The price will be considered final which means that the trip will not incur any other charges such as road tolls or parking charges. We will also state if there is a need to pay any down payment upfront. If you agree with the price and terms, kindly get back to us and upon request we will send you an invoice before you make a payment online. Once the invoice is received and down payment is paid(if applicable) then the booking will be considered confirmed as per our terms of service. As the day approaches you will receive the relevant driver particulars and vehicle number that will be serving you.
For local Singaporeans
We recommend you to call Eddie at 8713 8824 for easier customer service and direct confirmation and pricing for your minibus charter or maxi cab booking. You can make an online payment after the price is agreed.
Before moving off for your flight and arriving at Changi airport
Please ensure that you don’t leave behind anything important items at home(passport, hotel paperwork, travel itinerary etc.) It’s time to travel!
For overseas travelers, after touching down in Changi International Airport, please proceed to collect your bags and clear airport customs. As part of our complimentary free meet and greet service, our driver will be waiting with a sign with your name on it at the gate. Kindly follow our driving personnel and he will send you to your hotel safe and sound. Upon arrival at your destination, kindly make any outstanding payments that was agreed beforehand.
For local travelers. Our admin personnel will give you your vehicle and driver details through text. Please kindly prepare all the items to be loaded beforehand. Our driver and vehicle should be waiting for you five to 10 minutes before the agreed time at your carpark.
Hotel transfer to the airport
Gentle reminder, please remember to plan ahead so that you will have ample time to arrive early at Changi airport. It is recommended that you arrive 2 hours before your flight departs. Our driver will be waiting for you at the designated hotel waiting area or lobby. He will then escort you safely to the airport so that you can meet your flight. Kindly settle any balance payments you owe at the end of the trip. We thank you for choosing us as your maxi cab booking service provider in Singapore. We hope we can be of service when you visit again.